Our Site provides information to you about our products and services. When you visit our Site, Information will be automatically collected using cookies and similar technologies. We may ask your consent when required.
What You Should Know Before Using the wayForward Service
Before using and sharing Information through our Service, you should understand the following.
- Most users participate in our service and this Site because they are covered by health plans that provide our service to users and employee assistance plans sponsored by the employers of the users. You should become familiar with the terms of those plans and how they affect you as a user of this Service.
- If you are in the European Economic Area, UK, or Switzerland, please take notice that our services are not offered to users in those areas. Any of your information that we collect will be transferred to PsyInnovations in the United States.
- If you have questions you can always contact us at privacy@Wayforward.io .
As Information that we collect and process may include protected health information or PHI, we intend to fully comply with the Health Insurance Portability and Accountability Act of 1996, as amended, (“HIPAA”) and its implementing regulations, including its final privacy regulation, at 45 C.F.R. Parts 160 and 164 (known as the “Privacy Rule”), as administered by the federal Department of Health and Human Services. HIPAA places certain restrictions on the use and disclosure of PHI.
Sources and Types of Personal Data We Collect from You
We receive and store any Information you enter on our Site or give us in any other way. We also collect certain Information automatically when you use or visit our Site. If you choose not to provide this Information to us, you will not be able to obtain the benefits of the services as a user of our Service.
Information we collect from visitors of our Site includes Information that will be collected automatically using cookies and similar technologies. Cookies collect different aspects of information, including personally identifiable information. This kind of Information may include IP addresses, session information, product usage data, tracking data and other information about your visit to our site.
When you are a registered User of our Site, we need to collect more Information to allow you to use the features and functions of our Site. We will need your email address, information about your gender and your general age, and will request your name. You will also be asked several questions during the registration process so that we can deliver information and resources to you. Providing some of that information is voluntary on your part.
We also may periodically obtain Information about you from employers or employee assistance plans or health plans that provide you with access to our Site and our services. We may also receive assessment data from third parties.
How We Use Your Information
PsyInnovations uses the Information we collect about you for registration and to manage your account, to communicate with you, and to connect you with resources. We will also use your Information to allow those providing the services to you to have the information necessary to answer your questions and to respond to your requests.
- for registration and to manage your account, including to facilitate your access to and use of our Site;
- to communicate with you and respond to your questions and comments;
- to enable us to deliver services to you;
- to resolve disputes or troubleshoot problems;
- to prevent prohibited or illegal activities;
- to share your information with the providers of listed products or services when you request additional information about a certain listed product or service;
- to comply with a legal obligation such as court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law;
- to respond as required for a corporate transaction, such as a divestiture, investment, merger, consolidation, or asset sale, or other significant matter.
How We Share Your Information
Your Information is only shared with a coach or counselor or a care provider if you choose to ask for that service. That person can only see the Information you have submitted to our Site to help the coach or counselor or care provider assist you and your condition or problem.
We do not share your PHI with employers or health plans except in an aggregated format where your PHI has been de-identified unless you give us specific consent to share that PHI in an identified format. We may share aggregated data and high-level information in a way that does not identify individuals.
We do share your Information for processing and storage with third parties that have agreements in place with us to protect the confidentiality and security of information that we transfer to them.
How You Can Inspect and Correct Your Health Information
You have the right to inspect and receive a copy of PHI that you have provided to us. To inspect and copy PHI in our possession please contact us at firstname.lastname@example.org. If you feel that PHI we have about you is incorrect or incomplete, you may also request that we amend the information that you have provided to us to make it accurate and complete.
Your European Privacy Rights
While we do not provide services to or market the Services or the Site to those who reside in the Europe Economic Area (the “European Union” or “EU”), we will provide accommodations for the exercise of your rights provided under data protection laws of the EU, including the General Data Protection Regulation (the “GDPR”).
If you are entitled to privacy rights under the GDPR, you are entitled to:
Transparency and the right to information. Through this policy we explain how we use and share your information. However, if you have questions or concerns you can contact us any time.
Right of access, objection, restriction of processing, erasure, and portability. You also have the right to withdraw your consent at any time when we process your personal data based on your consent. To exercise these rights, please contact us.
Right to opt-out to direct marketing. While we currently do not do such marketing, you have the right to opt-out at any time to receiving marketing materials from us by following the opt-out instructions in our commercial emails, by contacting us, or by adjusting your preferences on the Site. Please note that we reserve the right to send you other communications, including service announcements and administrative messages relating to your PsyInnovations account, without offering you the opportunity to opt out of receiving them.
Right to lodge a complaint with a supervisory authority. If you consider that the processing of your personal data infringes your privacy rights according to the European Data Protection law, you have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or place of the alleged infringement.
Your California Privacy Rights
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email email@example.com .
Do Not Track Technologies
Retention Periods and Deletion
How We Protect Your Personal and Health Information
We want you to feel confident about using our Site, and we are committed to protecting the personally identifiable information and PHI we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personally identifiable information and PHI you provide to us. For example, only authorized employees are permitted to access personally identifiable information and PHI of users and they only may do so for permitted business functions. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized personnel have access to personally identifiable information and PHI that you have provided to us. In addition, we use encryption when transmitting your personally identifiable information and PHI between your system and ours, and we, together with our partners, employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your personally identifiable information and PHI. You should bear in mind that submission of Information over the Internet is never entirely secure. We cannot guarantee the security of Information you submit via our Site while it is in transit over the Internet, and any such submission is at your own risk.
The Site is not a general audience site and does not offer services directed to individuals under 18 years of age. No one under the age of 18 may provide any Information to or on the Site. We do not knowingly collect personally identifiable information or PHI from individuals under 18. If you are under 18, do not use or provide any Information on this Site or on or through any of its features, do not register on this Site, use any of the features of this Site, or provide any Information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. Should an individual whom we know to be under the age of 18 send personally identifiable information or PHI to us, we will delete or destroy it as soon as reasonably possible. If you believe we might have personally identifiable information or PHI, contact us.
Information about International Transfers
How You Can Contact Us
PsyInnovations, LLC, WeWork c/o PsyInnovation Inc, 33 Irving St, New York, NY 10003
If you want to communicate with us about this policy, please email firstname.lastname@example.org. Please provide your identification and contact details, including your email address used to register with this Site, and a complete explanation of your concern.
Last Updated on 08/2018