User Agreement for Coach Guided Membership


In consideration for being a user of the wayForward Coach application (the “App”) (“User”), offered by PsyInnovations, I agree to pay PsyInnovations any fees, if applicable, associated with the use of the App, and I acknowledge, understand and agree to the following:

  1. The App or PsyInnovations engages coaches to provide coaching services to Users of the App (“Coaches”);
  2. I have chosen to utilize the services of a Coach engaged by the App or PsyInnovations;
  3. Although any such Coach may be a licensed mental health professional, he/she is acting solely as a Coach through the App, and is not acting in his/her capacity as a licensed mental health professional, and the Coach’s services do not constitute professional therapy;
  4. Neither the Coaches nor the App provide any medical, psychiatric, or other professional health care advice; nor are they intended to be used to assess health conditions or substitute for professional medical advice, or relied upon for diagnosis or treatment. Use of a Coach’s services or the App does not create or constitute a physician-patient relationship with any Coach, wayForward, PsyInnovations, or anyone acting on behalf of wayForward or PsyInnovations;
  5. If at any time I experience a medical emergency, I will not utilize or rely upon the App or any services or advice provided by a Coach, the App, PsyInnovations, or any of their employees, agents or contractors to treat or diagnose any such emergency condition; and
  6. I, for myself and on behalf of my heirs, agents, assigns, personal representatives and next of kin, HEREBY RELEASE FROM LIABILITY, INDEMNIFY AND HOLD HARMLESS any Coach, wayForward and PsyInnovations, and their officers, directors, employees, contractors, members, agents and assigns (collectively “the Indemnified Parties”) from and against any and all claims, losses, causes of action, costs, damages, expenses, and liabilities whatsoever, that I, my heirs, agents, assigns, personal representatives and/or next of kin may have against the Indemnified Parties, which MAY INCUR, OR WHICH MAY ARISE OUT OF OR AS A RESULT OF MY USE OF THE APP AND/OR THE COACHES AND/OR RELIANCE UPON ADVICE PROVIDED THEREFROM, WHETHER CAUSED BY MY OWN ACTIONS OR INACTIONS, BY THE NEGLIGENT ACT(S) OR OMISSION(S) OF THE INDEMNIFIED PARTIES, OR OTHERWISE, to the fullest extent permitted by law.